1. INTRODUCTION

1.1. Acceptance of the Terms

These Terms and Conditions ("Terms") govern your access and use of the website realitymastery.io, operated by Infinite Heights & Consultancy. By accessing, browsing, or using the services offered on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.2. Purpose of the Terms

The purpose of these Terms is to provide clarity and set forth the rules and guidelines of how our services are to be used. They detail your rights and obligations, as well as those of Infinite Heights & Consultancy.

1.3. Contact Information

If you have any questions or concerns about these Terms, the website, or the services offered, you can contact us via email at contact@realitymastery.io.

1.4. Modification of Terms

Infinite Heights & Consultancy reserves the right to modify, amend, or revise these Terms at any time without prior notice. It is the responsibility of the user to regularly review these Terms for any changes. Continued use of the website after any such changes will constitute acceptance of the new Terms.

2. USER REGISTRATION AND ACCOUNT

2.1. Account Creation

In order to access certain features of realitymastery.io, users may be required to create an account. This requires providing certain personal information, which will be treated in accordance with our Privacy and Data Protection section.

2.2. Account Responsibility

It is the responsibility of each user to maintain the confidentiality of their account details, including their password. Users are responsible for all activities that occur under their account. Any unauthorized use of an account must be reported to Infinite Heights & Consultancy immediately.

2.3. Accurate Information

Users agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Infinite Heights & Consultancy reserves the right to suspend or terminate any account that is found to contain inaccurate, false, or misleading information.

2.4. Age Restriction

The services offered on realitymastery.io are available only to individuals who are at least 18 years old, unless we specify otherwise. By creating an account, users represent and warrant that they are at least 18 years old.

2.5. Termination of Account

Infinite Heights & Consultancy reserves the right to terminate, suspend, or restrict access to any account without prior notice or liability for any reason, including but not limited to violation of these Terms.

2.6. Account Security

We employ certain technical and administrative measures to protect the security of your personal information. However, it is important for users to practice safe cybersecurity habits, including using strong passwords and not sharing account details with others.

3. SERVICES

3.1. Overview

Realitymastery.io, under Infinite Heights & Consultancy, offers a range of services that specialise in spirituality, the laws of reality, personal growth, energetic healing, and transformational life coaching. These services are exclusively provided by Mr. Gavin Speaks, a recognised transformational life coach and energetic healer.

3.2. Service Packages

The website provides a variety of service packages which are delineated as follows:

1x Consultation (Can Only Purchase Once) - $97

5x Transformational Coaching Sessions - $997

12x Transformational Coaching Sessions - $2997

7 Days With Gavin In-Person Coaching & Healing For Radical Transformation - $25000

8x Prosperity Healing Sessions - $297

8x Prosperity Healing Sessions - $497

8x Prosperity Healing Sessions - $1397

3.3. Nature of Services

The services provided by Mr. Gavin Speaks are intended for the purpose of personal growth, spiritual enlightenment, and well-being enhancement. It is imperative for users to understand that these services are not intended to diagnose, treat, cure, or prevent any physical or mental diseases or conditions.

3.4. No Medical Claims

The services offered do not substitute for professional medical advice or treatment. Persons experiencing mental health concerns, such as depression, bipolar disorder, or having suicidal thoughts, should immediately seek professional medical assistance. Mr. Gavin Speaks and Infinite Heights & Consultancy make no claims to cure any ailments and are not responsible for any physical, mental, or emotional outcomes that may arise from using the services.

3.5. User's Responsibility

The user acknowledges that they are availing the services at their own risk. It is the user's responsibility to determine the appropriateness of pursuing these sessions and to ascertain any potential consequences that might arise from such decisions.

4. ORDERING PROCESS

4.1. Website Navigation

Users can navigate realitymastery.io to explore the available service packages. Detailed descriptions, including the number of sessions and the pricing, are provided for each package.

4.2. Selection and Checkout

Upon selection of a desired service package, users will be directed to a checkout page. Users will need to follow the prompted steps, which include providing requisite personal and payment information, to complete the order.

4.3. Confirmation

Upon successful completion of the order, the user will receive a confirmation email at the provided email address. This email serves as proof of purchase and outlines the specifics of the services purchased.

4.4. Scheduling Sessions

Post-ordering, users will be provided with an option to schedule their sessions, where relevant, based on the availability of Mr. Gavin Speaks. It is essential for users to ensure they are available at the designated time, as rescheduling might not always be feasible.

4.5. Order Modifications

Any modifications to an order, post-purchase, are subject to the discretion of Infinite Heights & Consultancy and may incur additional charges or fees. Users wishing to modify their order should immediately contact contact@realitymastery.io.

4.6. Cancellation

The user acknowledges that, with the exception of the 1x Consultation service, all other services are non-refundable once purchased. Users may not cancel their order once it's processed, barring exceptional circumstances which will be considered at the discretion of Infinite Heights & Consultancy.

5. PRICES AND PAYMENT

5.1. Displayed Prices

All prices for the services offered on realitymastery.io are displayed in US Dollars ($). The prices mentioned for each service package are as follows:

1x Consultation (Can Only Purchase Once) - $97

5x Transformational Coaching Sessions - $997

12x Transformational Coaching Sessions - $2997

7 Days With Gavin In-Person Coaching & Healing For Radical Transformation - $25000

8x Prosperity Healing Sessions - $297

8x Prosperity Healing Sessions - $497

8x Prosperity Healing Sessions - $1397

Infinite Heights & Consultancy reserves the right to amend, adjust, or change these prices at any point without prior notice.

5.2. Inclusive of All Charges

The prices displayed for each service package are inclusive of all potential charges, except where explicitly stated otherwise. This means that there are no hidden fees or additional charges, barring any potential banking or currency conversion fees that may be imposed by third-party financial institutions.

5.3. Payment Methods

Payments for the services on realitymastery.io can be made using various methods provided at the checkout page, including but not limited to credit/debit cards, online bank transfers, or other electronic payment gateways. The website ensures secure payment processing using industry-standard encryption protocols.

5.4. Payment Confirmation

Upon successful payment, users will receive a confirmation email, indicating that the payment has been received and the services have been secured. Users are advised to retain this email for their records.

5.5. Failed Transactions

In the event of a failed transaction or payment error, users are recommended to verify their payment details and attempt the transaction again. If issues persist, users should contact their financial institution for further clarification and also notify Infinite Heights & Consultancy at contact@realitymastery.io.

5.6. Taxes and Duties

The user is responsible for any local taxes, duties, or other governmental charges imposed in relation to the purchase of services from realitymastery.io. Where applicable, such charges should be borne by the user and paid directly to the respective authorities.

6. SHIPPING

6.1. Non-Physical Nature of Services

Realitymastery.io provides services that are non-tangible and are delivered electronically or in-person, depending on the service package selected. As such, there is no physical shipping of goods involved in any transaction on the website.

6.2. Electronic Delivery of Services

Services such as transformational coaching sessions or prosperity healing sessions will typically be delivered via online platforms, video calls, or other digital means. Details regarding the electronic delivery, including the platform to be used and the timing of the session, will be communicated to users upon successful order placement.

6.3. In-Person Services

For service packages, such as the "7 Days With Gavin In-Person Coaching & Healing For Radical Transformation", arrangements for in-person meetings will be communicated directly to the client. This may involve scheduling, location specifics, and other logistical details pertinent to the in-person delivery of services.

6.4. Delays in Service Provision

While Infinite Heights & Consultancy endeavours to ensure timely provision of its services, there may be occasional delays due to unforeseen circumstances. In such instances, the user will be notified and appropriate arrangements will be made to reschedule or provide the service at the next available opportunity.

6.5. Changes in Delivery Method

In the interest of client safety, service quality, or other external factors, Infinite Heights & Consultancy may, at its sole discretion, alter the delivery method of a service. For instance, an in-person session might be shifted to an online format. In such cases, users will be informed in advance and necessary adjustments will be made to ensure a seamless service experience.

7. RETURNS AND REFUNDS

7.1. General Policy

Infinite Heights & Consultancy provides services that are intangible and, as such, cannot be physically returned once delivered. Hence, the majority of the services offered on realitymastery.io are non-refundable, given the nature of their provision and consumption.

7.2. Exception for 1x Consultation

The sole exception to the above-mentioned rule is the "1x Consultation" service. Clients who purchase this consultation service have the right to request a refund, but only if they decide that they do not wish to pursue any further coaching or healing with Infinite Heights & Consultancy.

7.3. Time Frame for Refund Requests

For the "1x Consultation" service, refund requests must be made within seven (7) calendar days from the date of the consultation. Requests made after this period will not be entertained and no refund shall be provided.

7.4. Process for Refund Requests

Clients wishing to request a refund for the "1x Consultation" service must forward their request via email to contact@realitymastery.io, detailing the reason for the refund. Each request will be reviewed individually, and a decision will be communicated to the client in a timely manner.

7.5. Refund Amount and Processing

If a refund is approved for the "1x Consultation" service, the full amount of $97 will be credited back to the original payment method used by the client. The processing time may vary based on the payment method and the associated financial institutions, but typically takes between 5-10 business days.

7.6. Non-refundable Services

Apart from the "1x Consultation" service, all other services listed on realitymastery.io are non-refundable. Once a client commits to a service package, they are agreeing to the full terms, costs, and conditions associated with that specific package.

8. INTELLECTUAL PROPERTY RIGHTS

8.1. Ownership

All content displayed or provided on realitymastery.io, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, and software, is the exclusive property of Infinite Heights & Consultancy and is protected by United Kingdom and international copyright laws.

8.2. Trademarks

The Infinite Heights & Consultancy name, the realitymastery.io domain, and all associated graphics, logos, designs, page headers, button icons, and service names are trademarks or trade dress of Infinite Heights & Consultancy in the UK and other countries. These trademarks may not be used, including as part of trademarks or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Infinite Heights & Consultancy.

8.3. License Limitations

While users of realitymastery.io are permitted to access and make personal use of the website, they are not allowed to download (other than page caching) or modify any portion of it, except with express written consent from Infinite Heights & Consultancy. This license does not include any resale or commercial use of realitymastery.io or its content.

8.4. Prohibited Activities

Any unauthorized use, copying, reproduction, modification, republishing, uploading, posting, transmitting, or distribution of any content or proprietary information from realitymastery.io is strictly prohibited. Legal actions may be taken against individuals or entities found to be infringing upon these intellectual property rights.

8.5. Client Materials

All materials provided by clients during coaching or healing sessions remain the intellectual property of the clients. However, Infinite Heights & Consultancy reserves the right to use anonymized feedback, testimonials, or general outcomes for promotional purposes, unless explicitly declined by the client.

9. PRIVACY AND DATA PROTECTION

9.1. Commitment to Privacy

Infinite Heights & Consultancy is committed to maintaining the privacy and protection of your personal data. The company has instated measures that safeguard user information, ensuring it's processed in a manner consistent with the data protection laws and regulations of the United Kingdom.

9.2. Data Collection

When you register on realitymastery.io or engage in services offered by Gavin Speaks, certain personal data may be collected for the purpose of delivering the services, invoicing, or correspondence. This can include, but is not limited to, your name, email address, phone number, and other contact or personal details.

9.3. Use of Data

The personal data collected is used to:

Process your orders and provide the services you've requested.

Respond to your enquiries or requests.

Manage your account and provide you with customer support.

Send notifications about new offerings, updates, or promotional offers.

9.4. Data Sharing and Transfer

Infinite Heights & Consultancy will not sell, lease, or share your personal data with third parties unless:

It is necessary to provide you with services.

The company is legally obligated to disclose data.

It is deemed necessary to protect the safety of the public or users of realitymastery.io.

9.5. Data Security

The company employs a range of technological and operational security measures to protect your information from any unauthorized access or potentially malicious activity.

9.6. Your Rights

Under UK data protection laws, users have rights relating to their personal data:

Right to access – You can request details of your personal data held by Infinite Heights & Consultancy.

Right to rectification – You can request correction of any inaccuracies in your data.

Right to erasure – Under certain conditions, you can request your personal data be deleted.

Right to restriction – You can ask to restrict processing of your data under certain conditions.

Right to object – You can object to the processing of your personal data in specific circumstances.

Any such requests should be directed to contact@realitymastery.io.

10. DISPUTE RESOLUTION

10.1. Initial Resolution

In the event of any dispute, claim, or grievance arising out of or relating to the services offered by realitymastery.io, both the user and Infinite Heights & Consultancy agree to engage in good faith discussions to seek a resolution before resorting to any formal legal proceedings.

10.2. Mediation

If the parties cannot resolve the dispute through direct negotiations, they agree to attempt to resolve the matter through mediation in the United Kingdom, with a neutral third-party mediator.

10.3. Binding Arbitration

In instances where mediation is unsuccessful in resolving the dispute, both parties agree to resolve any disagreements or disputes arising out of or relating to the services of Infinite Heights & Consultancy through binding arbitration in the United Kingdom.

10.4. Governing Law

Any disputes or claims arising shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles.

10.5. Venue

Both parties agree that any arbitration shall take place in the United Kingdom and both parties grant consent to jurisdiction and waive any objection as to an inconvenient forum.

10.6. Restrictions

Both parties agree that any arbitration shall be limited to the dispute between Infinite Heights & Consultancy and the user individually. To the full extent permitted by law, no arbitration or claim under these terms shall be joined to any other arbitration or claim, including any arbitration or claim involving any other current or former user of the service, and no class arbitration proceedings shall be permitted.

11. TERMINATION OF ACCOUNTS OR SERVICES

11.1. User Termination

Users of realitymastery.io retain the right to terminate their registered accounts at any point in time. Requests for termination should be forwarded to contact@realitymastery.io with an expressed intention to cease the engagement. Upon receipt of such request, the user's account will be terminated, and access rights revoked, subject to any continuing obligations under this agreement.

11.2. Termination by Infinite Heights & Consultancy

Infinite Heights & Consultancy reserves the right to terminate a user's account, halt any ongoing services, or deny access to the website if:

There exists a breach of these Terms and Conditions.

The user has provided false, misleading, or incomplete information during registration or during the course of availing services.

Engaging in any activity that compromises the security, functionality, or reputation of realitymastery.io.

Any other action or behaviour deemed harmful or inappropriate by Infinite Heights & Consultancy.

11.3. Effect of Termination

Upon termination, whether by the user or Infinite Heights & Consultancy:

All rights granted to you under these Terms and Conditions will cease immediately.

Any outstanding payment or obligation from either party remains due and must be fulfilled.

Data associated with the user may be retained or deleted as per the prevailing data retention and privacy policies of Infinite Heights & Consultancy.

11.4. No Liability for Termination

Infinite Heights & Consultancy shall not be liable for any damages, losses, or implications resulting from the termination of a user's account or access to services.

12. ELECTRONIC COMMUNICATIONS

12.1. Consent to Electronic Communication

When you engage with realitymastery.io or send emails to Infinite Heights & Consultancy, you are communicating electronically. You hereby consent to receive electronic communications from Infinite Heights & Consultancy. Such communications may encompass notices about your account, responses to enquiries, or other transactional information.

12.2. Legal Recognition

All agreements, notices, disclosures, and other communications provided electronically by Infinite Heights & Consultancy satisfy any legal requirement that such communications be in writing under UK regulations.

12.3. System Requirements

It's the responsibility of the user to ensure that they have the necessary hardware, software, and internet connection to interact with realitymastery.io and receive electronic communications from Infinite Heights & Consultancy. The company shall not be held responsible for any technical inadequacies on the user's part leading to miscommunication or lack of communication.

12.4. Opt-out of Electronic Communications

While users are automatically enrolled to receive electronic communications upon registration or interaction with the website, they can opt-out of certain communications. However, Infinite Heights & Consultancy reserves the right to communicate essential transactional and account-related information, irrespective of the user's electronic communication preferences.

13. LICENSE AND SITE ACCESS

13.1. Grant of License

Upon agreement with these Terms and Conditions, Infinite Heights & Consultancy grants you a limited, revocable, non-exclusive license to access and make personal, non-commercial use of realitymastery.io. This does not entail any rights to download (beyond page caching) or modify the website, or any segment of it, except with the express written consent of Infinite Heights & Consultancy.

13.2. License Restrictions

Users are expressly prohibited from:

Reselling or exploiting segments of the site.

Utilizing techniques to enclose any trademarks, logos, or other proprietary information (including images, text, layouts, or forms) of realitymastery.io without express written consent.

Utilising meta tags or any other "hidden text" containing the name or trademarks of realitymastery.io.

Undertaking any action that imposes, in the assessment of Infinite Heights & Consultancy, an unreasonable or disproportionately large load on the website infrastructure.

Reproducing, duplicating, copying, selling, or otherwise exploiting the website for any commercial purpose without express written consent.

13.3. Termination of License

Should you breach any of these Terms and Conditions, the granted license will be terminated immediately and automatically, without any need for notification. Upon terminating your viewing of these materials or upon this license's termination, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

13.4. Third-party Links

Occasionally, realitymastery.io may contain links to third-party sites. These links are offered as a convenience and not as an endorsement by Infinite Heights & Consultancy of the content on such third-party websites. Infinite Heights & Consultancy is not accountable for the content of linked third-party sites and does not make any representations about the content or accuracy of materials on such third-party sites.

14. REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

14.1. Content Guidelines

Users may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content:

Is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise harmful or objectionable to third parties.

Does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam".

Does not use a false email address, impersonate any individual or entity, or otherwise mislead as to the origin of the content.

14.2. Rights on Content

If you post content or submit material to realitymastery.io, unless indicated otherwise, you:

Grant Infinite Heights & Consultancy a nonexclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Grant Infinite Heights & Consultancy the right to use the name submitted in connection with such content.

14.3. Responsibility and Liability for Content

You represent and warrant that:

You own or control all rights in and to the content you post or you otherwise have the right to post such content to the site.

The content is accurate and truthful.

Use of the content you supply does not violate these Terms and Conditions and will not cause injury to any individual or entity.

Infinite Heights & Consultancy reserves the right, but not the obligation, to monitor, edit, or remove any activity or content on realitymastery.io. The company assumes no responsibility and assumes no liability for any content posted by users or any third party.

15. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

15.1. General Disclaimers

realitymastery.io and all information, content, materials, services, and other products available on this site are provided by Infinite Heights & Consultancy on an "as is" and "as available" basis, unless otherwise specified in writing.

15.2. No Warranties

Infinite Heights & Consultancy makes no representations or warranties of any kind, expressed or implied, as to the operation of realitymastery.io or the information, content, materials, services, or other products included on or otherwise made available to users through the website. To the full extent permissible by applicable UK law, Infinite Heights & Consultancy disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

15.3. Limitation of Liability

Infinite Heights & Consultancy will not be liable for any damages of any kind arising from the use of realitymastery.io or from any information, content, materials, services, or other products available through realitymastery.io, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

15.4. Health and Wellness

The services offered, including transformational life coaching and energetic healing, are not a replacement for professional medical advice or treatment. Infinite Heights & Consultancy is not responsible for any physical, mental, or emotional repercussions that may arise from using its services. Users with underlying medical conditions or mental health issues, including but not limited to depression, bipolar disorder, or suicidal tendencies, should seek guidance from relevant professionals.

15.5. No Assurance of Results

While Infinite Heights & Consultancy endeavors to offer quality coaching and healing, there are no guarantees or assurances regarding outcomes. The efficacy of these services may vary among individuals, and results are dependent on various factors.

16. CHANGES TO TERMS AND CONDITIONS

16.1. Amendment Rights

Infinite Heights & Consultancy retains the unilateral right to update, modify, or replace any part of these Terms and Conditions by posting updates or changes to realitymastery.io. It is the user's responsibility to check the website periodically for changes. The continued use of or access to realitymastery.io following the posting of any changes constitutes acceptance of those changes.

16.2. Effective Date of Changes

Changes to the Terms and Conditions become effective immediately upon their posting to realitymastery.io, unless otherwise specified within the updated terms.

16.3. Periodic Review

Users are encouraged to frequently review the Terms and Conditions to stay informed about any modifications. The latest version of the Terms and Conditions will always supersede any prior versions if there are any discrepancies between them.

16.4. Communication of Major Changes

While Infinite Heights & Consultancy endeavors to notify users of any significant changes to these Terms and Conditions, it is under no obligation to do so. However, major changes, especially those affecting the privacy and data protection policies, may be communicated through email or prominent notifications on the website.

17. MISCELLANEOUS

17.1. Governing Law

These Terms and Conditions and any separate agreements whereby Infinite Heights & Consultancy provides you services shall be governed by and construed in accordance with the laws of the United Kingdom. All disputes arising out of or relating to these Terms and Conditions or your use of realitymastery.io will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

17.2. Severability

In the event that any provision of these Terms and Conditions is deemed to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. The failure of Infinite Heights & Consultancy to enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision.

17.3. Assignment

You may not assign these Terms and Conditions without the prior written consent of Infinite Heights & Consultancy, but Infinite Heights & Consultancy may assign or transfer these Terms and Conditions, in whole or in part, without restriction.

17.4. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the service constitute the entire agreement and understanding between you and Infinite Heights & Consultancy and govern your use of realitymastery.io, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

17.5. Headings

The section headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.